Privacy Policy

Invermere-Panorama is a destination marketing organization that communicates to local, regional, national and international audiences.  Communications educate and inform audiences about Invermere BC and Panorama Mountain Resort as a travel destination and promote travel packages and specials. Invermere-Panorama does not use anyone’s information without formal approvals.  Invermere-Panorama does not sell anyone’s collected information to any third parties.

Invermere-Panorama promises to respect and protect your privacy. Please read this policy to understand how we use your personal information. You may contact us directly, should you have any privacy concerns, questions or suggestions.

CONTACT US

If you have any questions about this information or would like to contact us to exercise your rights, please contact us using the Contact Form or send mail to:

Invermere Panorama DMO.
Box 738
Invermere, BC
V0A 1K0

YOUR RIGHTS

As the person concerned, you are entitled to exercise your rights against us. In particular, you have the following rights:

• You have the right to request information as to whether or not, and to what extent, we process personal data about you.
• You have the right to have us correct your data.
• You have the right to have us delete your personal data
• You have the right to have the processing of your personal data restricted.
• You have the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format and to transmit this data to another controller.

CONTACT FORMS

Our website contains contact forms with which you can send us messages or enter your information for the purposes of subscribing to newsletters or for contest entries. The transfer of your data is encrypted.

All data fields marked as mandatory are required for processing your request. If they are not provided, your request cannot be carried out. The provision of any additional data is voluntary. Alternatively, you can also send us a message to the contact e-mail address.

NEWSLETTER

In the following section, we will inform you about our newsletter as well as other types of business emails and electronic communications and your right to object. By subscribing to our newsletter, you agree to receive it and you agree to the processes described below.

We do not include the following information under the term “advertising communication”: Information about technical and organizational processes and information relating to the provision of services to our users.

To subscribe to our newsletter, use the double opt-in procedure, which serves to confirm your e-mail address. This confirmation is required so that no one can register with an e-mail address that does not belong to them. Subscriptions to the newsletter are logged in order to be able to provide evidence of the registration process in accordance with statutory requirements. This includes the storage of the login itself, the time of confirmation, as well as the IP address. Any changes to your data stored with the service provider that sends the newsletters are also logged. Newsletters are sent with the help of a Mailchimp email service.

COOKIES

We use cookies on our website. Cookies are small text files that are stored by your browser when you visit a website. This identifies the browser used and can be recognized by our web server. Insofar as this use of cookies results in the processing of personal data. This manner of processing serves our legitimate interest in making our website more user-friendly, effective and secure.

Most of the cookies we use are known as “session cookies”. They are deleted after the end of you visit. Other cookies (“persistent cookies”) are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser. You can object in principle to the use of cookies through your browser settings.

FACEBOOK PIXEL

InvermerePanorama.com use the Facebook Pixel on the website.This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

GOOGLE ANALYTICS

We use the Google Analytics service from Google to analyze our website visitors. Google uses cookies. The information generated by the cookie about the use of the online product or service by users is generally transferred to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online products and services by users, to compile reports on the activities within these online products and services and to provide us with further services associated with the use of these online products and services and the use of the internet. Pseudonymous user profiles can be created from the processed data.

The IP address transmitted by the user’s browser is not merged with other Google data. Users can prevent cookies from being stored by adjusting the settings to their browser software accordingly.

Users can prevent the collection of data generated by cookies by downloading and installing the browser plug-in that is available at the following link:  http://tools.google.com/dlpage/gaoptout?hl=en

GOOGLE MARKETING SERVICES

On our website we use the marketing and remarketing services of Google. These services allow us to display advertisements in a more targeted manner in order to present advertisements of interest to users. Through remarketing, ads and products are displayed to users relating to an interest established by activity on other websites within the Google Network. For these purposes, a code is used by Google when our website is accessed and what are referred to as (re)marketing tags are incorporated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies may also be used instead of cookies). Cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which apps users have visited, which content they are interested in and which offers have been used. In addition, technical information about the browser and operating system, referring websites, the length of the visit as well as any additional data about the use of the online products and services are stored.

All user data will only be processed as pseudonymous data. Google does not store any names or e-mail addresses. All displayed ads are therefore not displayed specifically for a person, but for the owner of the cookie. This information is collected by Google and transmitted to and stored by servers in the USA.

One of the Google marketing services we use is the online advertising program Google AdWords. In the case of Google AdWords, each AdWords customer receives a different conversion cookie. Cookies can therefore not be tracked through the websites of AdWords customers. The information collected by the cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users.

We may include third-party advertisements based on the Google Marketing Service called DoubleClick. DoubleClick uses cookies to enable Google and its partner websites to place ads based on users’ visits to this website or other websites on the Internet.

Google services make use of Google’s Tag Manager. For more information about Google’s use of data for marketing purposes, please see the summary page:  https://www.google.com/policies/technologies/ads, Google’s privacy policy is available at https://www.google.com/policies/privacy.

If you wish to object to interest-based advertising by Google marketing services, you can do so using the settings and opt-out options provided by Google:  http://www.google.com/ads/preferences.

INTEGRATED SERVICES AND THIRD-PARTY CONTENT

We use services and content provided by third parties on our website (hereinafter collectively referred to as “content”). For this kind of integration, it is technically necessary to process your IP address so that the content can be sent to your browser. Your IP address will therefore be transmitted to the respective third-party provider.

In each case, this data processing is carried out to safeguard our legitimate interests in the optimization and the commercial operations of our website.

The Java programming language is regularly used to integrate content. Therefore, you can object to data processing by deactivating Java operations in your browser.

We have integrated content from Google into our website:

• “Google Maps” for displaying maps;
• “Google Web Fonts” for using Google’s fonts;
• “YouTube” for displaying videos.

HOTJAR

We may use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link. 

CHILDREN’S PRIVACY

Our website does not target anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

LINKS TO OTHER SITES

It is important to note that Invermerepanorama.com contains links to other sites and that those sites may not follow the same privacy policies as Invermerepanorama.com. These sites may send their own cookies to you, and may collect data and make use of it that Invermerepanorama.com would not. You have the right to say no, anytime. Let us know that you don’t want us to use information about you in any particular way, including uses described in this notice, by contacting us. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. 

InvermerePanorama.com reserves the right to change this policy at any time.

Policy last updated 2021-09-21

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